Recent content by QuietCalm

Doing same thing on new account.. CP is extremely slow doing tasks such as delete domain, apply payment or anything in an end user panel. Quietcalm

Seems to only be one account.. i will recreate the account.. something must have hung during signup. Quietcalm

HI I can log in to my admin hsphere reseller panel. But when i try to login to a customer panel via "search..generic..click on login icon" - it hangs. I have tied different browsers - same result. Something going on? Quietcalm

The mail server 204.14.104.85 seems to be on blacklists and affecting customers. Details: http://www.mxtoolbox.com/SuperTool.aspx?action=blacklist%3a204.14.104.85 Just letting you know as I do not see a post regarding this of yet and I have customers telling me of the issue. Regards...

I have placed a tcket regarding this but it is not showing in the ticket list, even after 20 mins, plus. My customer is receiving no emails at all and he has an ecommerce website, I need this resolved asap.. he is really pissed as this keeps happening again and again. I received no...

What about on a dedicated cluster? I have a reseller account with jodo for about 3 years now and will continue to do so. But I also have my own dedicated hsphere cluster at another data center. Is there a way to do this on a dedicated cluster with server access? Or some software that can...

I know about the current reports and exporting, but exporting billing entries is not something for importing invoices to offline accounting software. I am trying to export invoices (what hsphere calls "billing statements" for some odd reason) . The only thing I can find is logging in to...

I know about the current reports and exporting, but exporting billing entries is not something for importing invoices to offline accounting software. I am trying to export invoices (what hsphere calls "billing statements" for some odd reason) . The only thing I can find is logging in to...

Is there a way to export bililng statemet info into a csv for importing to quickbooks? I am setting up a gateway but need to import to quickbooks. Any solution available for this? We do not hav eto manually recreate all statements in offline accounting do we??? QuietCalm

Ahh.. it only works with IE. Cannot use firefox to ogin to reseller system there. QUietcalm

When I try to login to my reseller domain registration panel - it times out. Is something going on right now with the reseller domain panel? QuietCalm

The problem here is hsphere name service. There is something about hsphere name service that is causing this, or that rogers does not like. Again, only hsphere hosted websites having this issue. Here is an ip you can use to query rogers nameservice: 64.71.255.198 Use that nameservice and...

I sent a private message to Stephen in response to his private jmessage request... did he get it? This is defintely happening. The why is puzzling.?( QuiteCalm

Yeah.. it is a very bizzarre situation. At first I thought our own hsphere cluster was the only one. But after testing with some customers.. they can view every website EXCEPT those hosted with providers using hsphere. Different data centers in different countries even. One hsphere is at...

For the last year, a large majority of Toronto using Rogers Internet cannot view websites hosted at ANY hsphere web host. Sympatico and all other providers seem to be resolving just fine. Rogers is a VERY large provider of Internet Access in Canada. And it is only Rogers customers in Toronto...