Recent content by Ross

Thanks all :) Of the three methods for raising a ticket, I will use the only one that worked over these last 3 days... ps. did you ever work out why those other 2 tickets got lost?

Ok, not to worry, I'm happy we know what the problem is now! :) I'm just slightly concerned you had to get involved personally to get it sorted out (perhaps the support staff need a way to escalate tickets they are unable to deal with to people with more training/skills?). Anyway I've...

Ahhhhha! I use dyndns to resolve our domain to the IP of your win2 machine. I do this because it enables me to move my site much more easily to another host (i had problems before where a host stole my domain name and I couldn't get it back, which is why I've done it seperately this time; not...

Hi Yash, thanks again for your very quick response. I have here the ID from the e-mail subject line: [JH #GSY-42880-105]. This is the one which most progress has been made on. The original high priority ticket I rasied on the old system has ID: 61055. I gave up on this now since more progress...

For anyone who might be following this ... My Site People upload racing tracks for a game. It's pretty much the purpose of the site, and without it our site is dead. Problem Site has been running for over a year. Suddenly users are receiving "there is not enough space on the disk"...

Ok, thanks for the quick response Yash... I did raise a ticket but i've done it on the old system by accident (just habbit :p). I'll have another check on my account pages, but last I checked I had ~2100 out of 2500 MB used up. Perhaps the ASP.NET framework is taking account of our database...

Win2 out of disk space?? Hi guys, I was wondering if anyone else was experiencing an "out of disk space" error on win2. I feel I might be fairly unique in this case since my site has a high frequency of file uploads. I've checked our account pages and we have enough free space on the...

Hi there, ive' got a suggestion for hsphere ... I recently had a problem with my SqlServer database where i had to run some pretty big maintainance UPDATE commands. The results of this was a huge transaction log. The standard setup on your servers means that this space can never be recovered...

Agreed, provide a form so that the user can be emailed directly from the site... that's the method i use. You can then provide the return address in the "reply-to" header. OR, if you want to keep e-mail addresses secret from the recipient too, provide a "reply" link that comes back through...

Yeah, no i realise that :p For example, my site (www.tm-exchange.com) is a fan site for a game called TrackMania... every now and again someone in the community will release skin pack, or a video, or Nadeo may release an update and it would be nice to host it. Except i can't because i...

Just as a suggestion for a future package enhancement... it would be nice to be able host BitTorrent downloads. If you've got a huge file you want to let people have then BitTorrent is the man for the job. Any thoughts on that?

Well i spent hours trudging about the internet trying to find a good host with reasonable pricing, thinking "too expensive", "too expensive", "OMG! they are having a laugh!", "too expensive" ... I even tried one out, then cancelled when their "advanced web-based control panel" had about 3...