Search results

Opps, my mistake. The sluggish server is WinCF4 (I just tested two client sites again and one took 48 seconds to load the home page & another one died within two seconds). But its actually WinCF3 where ALL of my client sites are still down! --- I just saw Steven's thread under Network...

Re: Customers sites down - WINCF4 things have been really sluggish on WinCF4 the past week but today things are completely degraded and almost none of my client sites are loading. I checked in via LiveChat yesterday and they said there weren't any issues. I just submitted a ticket and hope...

Excellent & thanks once again. It is rare for issues this severe to come up, but when they do, your entire support team is always outstanding to work with. :]

Yes, I updated the ticket and Manish just fixed the two remaining sites a few minutes ago. Thanks to him & Akshay for working to resolve this issue. I don't know how permanent this fix is, but we'll cross that bridge later.

Re: WinCF2 - very bad situation (sites are still down) I received a message from support that *ALL* the domains I reported to them were now working again (similar to Stephen's message). However, two sites are still down - one is even requiring an authentication screen. Please help!!!

Thanks for escalating the issue with Parallels support team. I hope they respond quickly before too many more clients discover that their websites are completely offline. Thanks for shutting down IIS. I'd rather have the server down than display some other company's logo (Google already...

Just discovering that many client websites on WinCF2 are displaying a webpage with logo from some company in Malaysia named "netfusionlabs". This happened after the server hardware & software migration yesterday (sat). If you have clients on CF2, you better check them ASAP or you're going to...

Quick update - Ashwani was able to miraculously get my clients stats re-synced. Fine job sir! Thank you kindly.

Opps, I missed Sailor & Snooper's post regarding the same issue. We will investigate "Funnel Web Analyzer" and see how that goes. It seems like it will require additional (non-billlable) time to track stats. Does Google Analytics code (snippet) have to be placed on every webpage? If so...

Webalizer stats for at least one client domain are so screwed up right now it's not even funny. Client has been averaging ~500-600 unique visitors a day for the past 4 years (on JH servers), then since the Paralles upgrade, it will be 685 visitors one day and drop to 85 the next back to 563 and...

Re: CFMail -> SMTP Server Issues - HELP! Unfortunately, the fix only last 24 hours and is once again broken. I re-submitted a ticket several hours ago and haven't heard back. We will be losing a few longtime clients because we were unable to get this SMTP issues resolved after several months...

Re: CFMail -> SMTP Server Issues -> Update Quick update - Manish & Akshay made some server-side adjustments today that will hopefully fix the inconsistent mail delivery on this server. Thanks to them for working with me to hopefully get this resolved. I really hope to never post on this topic...

unfortunately the problems continue with WinCF2. We have exhausted all of the ways to get the cfmail forms to send reliably. The forms work - but only sporaticaly - and we've got some very frustrated clients who's businesses rely on these forms to process leads, applications, memberships...

Good Oyster, there is "no setting" in HSphere for this. What you have to do is actually create a generic POP3 account and the login/password you specify is what you use to authenticate. Don't forget to add @domain.com after the username/password otherwise it doesn't work. Good luck!

Manish, CFMail is beginning to flow again - thank you. Several messages did arrive, but a few things from Thursday afternoon and Friday morning have not. I sure hope they are not gone. Would you please make a note in your tech support knowledge base documenting the steps you took to get...

I am posting this message here to draw attention to the thread below because I seriously doubt that "Good Oyster" and I are the only ones experiencing this problem. http://support.jodohost.com/showthread.php?p=61997#post61961 Thank you.

I opened a ticket 7+ hours ago and I'm on live chat right now. They keep telling me that the SMTP server issue has "been resolved" - but it is not. Something is terribly wrong and I hope they fix it quickly or I'm in big trouble. My CFMail script tests are no longer working to emails sent...

We've experienced the exact same issues on WinCF2 & WinCF3. The problem is so sporatic that's it's really hard to guage where the breakdown is. It will work great for weeks or even months, then suddenly stop sending messsages and I don't know until a client calls to yell about it. We have...

From my experience, it is impossible to switch from Unix Plans to a WinCF plan. In fact, you will not be able to group a Unix plan with a Windows plan - it simply doesn't work. So, once you've created a WinCF plan, backup or download all of your clients websites - delete the Unix domain FIRST...

Dear Atul, Your entire technical support team is nothing short of fantastic! They never cease to amaze me with their technical skills and professionalism. I have submitted some pretty off-the-wall questions and special requests and have never been treated badly in the 14-months I have been...