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In another thread, JH has indicated that there is an intermittent problem with mail components (specifically jmail) authenticating with the mail server if you use mail.mydomain.com as your SMTP server. The workaround is to use jmail's authentication features to have the jmail authenticate with...

What do you consider slow? I am constantly getting times of 10 seconds or more between pages after I click. I can put in a ticket if you'd like. I'm running IE 6.0.2900.2180.xpsp_sp2_rtm.040803-2158.

Well it's still 10-15 sconds between screens here and I hope to hell that the backup is still not running. However I do admit I have not usbmitted a ticket, mostly because I fear the dreaded "it works fine here, kindly check it".

http://www.phpbb.com/phpBB/viewtopic.php?t=240513

I was visiting syspark.com and saw that they have this list of 10 Commandments on their site-- rules they follow to provide services. They are (quoted)... Customer statisfaction is a goal, because without them, Syspark has now reason to exist. Quality is defined by each customer. Be reliable...

Read my post again Yash. I never once suggested that it didn't matter, and didn't suggest that MS Access had or did not have any effect on the server performance. I simply offered my observations and experience to fellow customer.

That is not clear from his one-line post. You must have more information about his post than I do. EDIT: And if this has nothing to do with it, why did the existing jmail scripts stop working, and now require SMTP authentication within the code?

I think they may have fixed this now, since jmail broke this morning (EST) and I had to add in SMTP authentication values with the jmail object in order to use jmail to send mail using mail.mydomain.com. So it looks like they may have fixed the security problem, they broke existing jmail scripts :-)

Don't be fooled here... Using SQL Enterprise Manager will indeed allow you to see and play with your database, but doing a backup is not as easy as it would seem. You have two options (IMHO): Export, and Backup. You can use the Export feature to export to a local SQL server or Access...

Yet my test page in my ticket is still not working! I don't consider this problem fixed yet.

Thanks for fixing the problem, but... Everytime there is a problem with jmail using mail.mydomain.com you tell us to use localhost instead as it's a better solution (since it's faster and on the same server). However then when there is a problem with localhost, you tell us to use...

No one in Live Chat :-(

Can't send mail using jmail using mail.mydomain.com on win5. Ticket #41575 submitted.

But of course!

How dare they!?! Actually, I do see Canadian English as one of the major regional variations (on the page about half way down), clearly distinguishing it as different from British and American. (a few seconds later...) Arg! Quote "However, the spoken language is much closer to American...

Anyone else?

Is anyone else finding that the CP takes about 30 seconds between pages once logged in?

I wanted to reply to the several other posts above that referred to Canadian English, but figured I would reply here as I can take a cue as well as the next guy (or maybe more so since I'm the first to pick up on the cue). Canadian English is more like British English than American in official...

Sounds like a permissions problem. I had this a couple times at another host. JH should be able to reset the permissions for you.

DISCALIMER: I don't work for JH 1) JH advertizes an average of 60 minutes to respond to tickets. I would give them the 60 minutes before pursuing alternative methods. 2) Once 60 minutes has past, there is Live Chat from the home page, if someone is there to answer, and then there's the forum...