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  1. S

    Problems login in to our control panel

    Can't login either. The login form just sitz and spinz.
  2. S

    What is the problem with Chat??

    Every time I have attempted a chat with this new system, the support staff "Leaves the conversation" before completing it and the system asks for me to "leave a message." when I attempt this an error results. I have yet to have fruitful chat
  3. S

    Tickets Not Being Addressed

    Stephen - here's what I need the most right now I need FTP access to bafirm.com super importante. currently I cannot connect using the primary FTP account. It fails every time. I will be glad to give you the account info on the ticket referenced above.
  4. S

    Tickets Not Being Addressed

    Example of primary FTP malfunctioning is for bafirm.com. The primary account fails to load directory listing consistently.
  5. S

    Tickets Not Being Addressed

    Same issue exists for primary FTP accounts Stephen. Either they land outside of the root directory OR there are no permissions to overwrite files. The form ticket is EJR-41452-909. However, Tanmaya has recently replied to it. That the mail was queued. I will check if they were received...
  6. S

    Tickets Not Being Addressed

    Stephen - we need to be able to relay information to our clients on a more frequent basis. From their point of view this is a problem WE have created. For some of them broken features can mean lost $$$$. If I cannot provide them adequate updates, it is also a problem for my business. If...
  7. S

    Tickets Not Being Addressed

    Support tickets are stacking up with no responses. Some have been unaddressed for 24hrs. All of the issues are related to sites that are broken after/during the migration. Our clients need to be given up to date information regarding the issues with their sites.
  8. S

    Mail3?

    And, it's working ... no idea ... but it's working.
  9. S

    Mail3?

    it's not the PST. It's the connection somehow. All my old e-mail is there locally, no problem. Outlook is unable to "read" the current folders, but is not reporting any error. I've deleted and recreated the account, same behavior.
  10. S

    Mail3?

    No luck so far. It is very, very strange: it is behaving as if everything is fine, but is not displaying any new messages or any messages after Tuesday. My phone sees new ones, the web interface shows new ones. Outlook does not.
  11. S

    Mail3?

    OK, so you're saying just be patient and it will work in a little bit?
  12. S

    Mail3?

    OK, this is weird. Via the web interface, there is mail since Tuesday. But Outlook--while it claims to be connecting--is seeing nothing that wasn't already copied down locally.
  13. S

    Mail3?

    BOOM goes the dynamite! Finally ... thank you. Looks to be connecting. But no mail since Tuesday is showing up ... wait ...
  14. S

    Mail3?

    No luck. FWIW, SMTP mail works with the domain name, it's just IMAP. Ticket is FZO-46766-768.
  15. S

    Mail3?

    Outlook just says cannot connect to server, and forces to Work Offline. Connection is via IMAP. Testing it results in Log onto incoming mail server (IMAP): Your server unexpectedly terminated the connection. Possible causes include server problems, network problems, or a long period of...
  16. S

    Mail3?

    Just to make sure you know, Mail3 is still not up, in that clients are still reporting an inability to connect. They are _not_ using SSL. What ports are configured on the new server?
  17. S

    Indexes during dev?

    I believe it has to do with Wordpress being in the root and the pages not really being static pages. I think I've figured out how to deal with it as part of Wordpress. Just had to create a new page and set a template with no navigation and set it as the "front" page in Wordpress. Really still...
  18. S

    Indexes during dev?

    I have a Wordpress site I'm working on and I've set a temp static page as index.htm and that is set in the control panel under "indexes." However, I CANNOT hit the Wordpress home page at /index.php when I type in the full URL. Any time I try that, it simply loads the index.htm page instead...
  19. S

    Horde - send from Fetched account?

    Though the preferences and settings are not that clear, I have now managed to test this and it worked. You have to set up Identities at the top level Horde Options. Then you can tie them to mail addresses and you can select that Identity when you reply to an email. Solved. I can't get the...
  20. S

    Horde - send from Fetched account?

    The Horde wiki mentions it is possible. I just haven't hit on the correct preferences I think. It may have something to do with setting "identities." It mentions it in this paragraph: "[IMP 4.x] IMP can "Fetch mail" from other accounts and merge it into your INBOX or other folder(s)...
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