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I have had a shared plan for several years and it's time for me to move up to a reseller plan. I have some questions please. 1. Payment. Will my customers be able to pay me with your process? Meaning, the billing for my present account is administered in my control panel and I auto pay with a...

OK. I understand now. Thanks for taking the time to explain. :))

Thank you Stephen, based on your answer, I will give the change in the registered name servers time to take hold for the web site to start working again. Does it still take 24-48 hours? I thought there was an initiative to get that figure down under 30 minutes. Am I making that up? I'm afraid...

Sorry to put a notice here on a forum, but I need some faster answers and some more effective help on my ticket (AMN-49179-888). I have contacted live chat twice over two days and truthfully was disappointed with vague answers to questions and wandering help. I don't know how many people the...

I been to Live Chat and have been told to open a ticket in order to be helped. I was given no idea as to the cause of the site being down or the reason I must open a ticket. Then the operator abandoned the chat. It is not very helpful when the site is down to get slow help from a ticket and no...

Yash, what if anything, has happened with your attempts to get this working for backups? I'm on msql4 and I'm looking for the best backup method too. Thanks - datagrid

Thanks for your advice. I appreciate it.:)

I just installed a SSL Certificate on a domain with a kinda long domain name. I have purchased several other domain names that are alternate spellings or shortened versions of that original long domain name. I added them all as aliases to the long name domain. Now I notice when I browse to...

Thanks guys. Sounds like it's not the best idea.

Thank you for your reply. I could only get the .org. The rest are taken. Is there more inconvenience to this longer URL than the added length when typing it in the web browser? Will the fact that it is a third level impact me or visitors in any way? Thanks again

I have a domain named mydomain.org, but I really wanted mydomain.com but someone else already had it. A domain registrar out there is selling what it calls "third level domains" and says it can give me mydomain.us.com That seems attractive to me. It's easy enough to remember. Is...

Problem solved! The problem had nothing to do with Jodohost. The ISP was blocking port 25 for this client as is does for all dynamic IP accounts to reduce the amount of SPAM leaving their servers. Their solution was for me to use their outgoing mail server in the email client. That works...

Ping works, but telnet returns an error as follows: connecting to...mail.domain...could not open a connection to the host, on port 25: connect failed Please help me interpret this. Thank you.

Well thank you for your efforts, but I have mixed success with your fix. If I create the mail account in my computer in Outlook, it sends and receives fine now. That's good. If I use my client's computer with the same email account settings as mine, it still fails when sending a message. It...

I'm having a problem similar to others that I have read in this forum, but those are getting old at this point. And they provided no help for me. Outgoing email will not go out. I use Outlook for the client and have tried Outlook Express. I have 2 other domains on this host and the email...