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  1. 6

    Web15 frequent problems

    Bunchadogs - I honestly wasn't trying to hijack your thread, but *if* W28 ends up coming back sooner than later I won't complain. ;) It just seems like the issue is potentially more widespread than just W15. Gulp!
  2. 6

    Web15 frequent problems

    Win28 is showing signs of the exact same issue for the past few hours. http 500 Error
  3. 6

    WinCF4 - JRun error

    it seems ok now. thanks
  4. 6

    WinCF4 - JRun error

    i know Steven has been monitoring this server today (its been up and down since last night), but its current office. Error is: "Server Error The server encountered an internal error and was unable to complete your request. JRun closed connection."
  5. 6

    Emails failing - Mail3

    Clients have been reporting sporatic issues on MAIL3 for the past 24 hours. I told them we were fine on this end, but perhaps I am mistaken. Their error is different - "0x80042108 Receiving’ report error Outlook is unable to connect to your incoming POP3 email server". Once again...
  6. 6

    Kudos to JodoHost!!!

    Your entire support team is incredible! I am consistently blown away with the level of support you guys provide and the constant communication provided in this forum. Your expertise is unmatched. Keep up the good work!
  7. 6

    WinCF4 - sluggish

    can you guys check and see why WinCF4 is so sluggish and timing out this morning? Thanks!
  8. 6

    Comcast Blacklisting MAIL9

    I sent a message several hours ago to support, but since I didn't receive an acknowledgement message I will post it here. Clients on MAIL9 are unable to send messages to Comcast. Here is a sample: -----Original Message----- From: [email protected]****here.biz Subject: failure notice...
  9. 6

    WINCF4 Down - 2hrs

    Whew! It's back up now. Thank you!
  10. 6

    WINCF4 Down - 2hrs

    I tried CHAT 3x, but it keeps booting me off once the tech is connected. It's been 2+ hours...an someone please fix this ASAP? "Server Error: The server encountered an internal error and was unable to complete your request. JRun closed connection."
  11. 6

    EMail PROBLEMS

    just completed "authentication/587" tests with client and everything appears to be working fine now. Thanks!
  12. 6

    EMail PROBLEMS

    Re: EMail PROBLEMS (MAIL3) clients on mail3 are reporting "553: relaying not allowed". I checked JodoPulse and it confirms it ---> http://204.10.110.227:8080/pubgrp?uid=7E7F4896-DFB7-4958-BA97-A37E416F27AC
  13. 6

    HSphere CP Issues?

    Wow! Thanks for taking care of this so quickly - it's lighting fast now! :)
  14. 6

    HSphere CP Issues?

    Is anyone else noticing the sluggish reseller CP performance? I'm trying to lookup traffic reports for a very specific user for very specific dates and it was taking several (4-7) minutes to display. This last query has been running about 10 minutes and doesn't appear to be close to finishing...
  15. 6

    Dedicated IP on WinCF4 (cl1)

    Tanmaya allocated a new dedicated IP address :D The issue I have now is the SSL certificate has to be moved from Unix (Web7) server to a newly created & fully functional site on WinCF4. The CF4 site was established several months ago for development purposes using a temp domain name. Now I...
  16. 6

    WordPress "blank screen"

    I forwarded this to Jodo Support yesterday, but just in case anyone else comes across this issue, here's what I did to fix it: 1. modified the Directory Indexes in the CP with: index.php index.htm index.html 2. created a new db, username, password 3. uploaded a fresh copy of...
  17. 6

    Dedicated IP on WinCF4 (cl1)

    I am desperate to get help with a ticket (RS #GIO-34879-420) I submitted on Saturday nite. The server will not allow me to switch from shared IP to dedicated IP (not an option) so I can't install an SSL certificate. Website was supposed be live this morning. I exchanged a few messages with...
  18. 6

    WordPress "blank screen"

    WordPress "blank screen" (PLZ DISREGARD) One of my clients is having trouble with a fresh WordPress install on W28 server. mySQL db created, php5 enabled, but can't get anything to display - all that appears is a blank white page. Any suggestions? Thanks!
  19. 6

    DDOS attack Bandwidth Usage?

    Re: DDOS Bandwidth Fees on Win27 - holy sh**! This is not so much a criticism as it is a question for my fellow *resellers*. The Jodo support team is wonderful and this is not a negative remark towards them at all. Last Friday, one of my client domains was severely attacked in the DDOS...
  20. 6

    DDOS attack Bandwidth Usage?

    When a domain name on a reseller account is hit with a DDOS and it eats up enormous amounts of bandwith without our knowledge and/or Jodo support is the only who can detect it on their network and prevent it from continuing, how does Jodo's billing dept treat it? Thank you!
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