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    FTP subaccounts

    I'm trying to use the FTP subaccounts, and I'm getting the following error when I try to download or upload files: "An error occurred copying a file to the FTP server. Make sure you have permission to put files on the server." Details: 200 Type set to I 200 PORT command successful 550...
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    still waiting for a dedicated IP address...

    Thank you. After I Private Messaged you my domain name, you took care of things very promptly.
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    still waiting for a dedicated IP address...

    I opened a help ticket 2 days ago, KNR-16323-321, requesting a dedicated IP for an account. I was told it can take 24-48 hours. It has been 48 hours. I have been asking for the status of the IP for the last 8 hours now with no response. I have made requests through my original help ticket...
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    account signup moderation warning

    Thanks!
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    account signup moderation warning

    What does it mean when I get a moderation warning of "Invoice total is larger than max amount"? I just signed up a new account and I am receiving this error in the signup > moderate screen.
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    Problems with IP address?

    That worked for CP#1, but still having the same issues on CP#2. Any ideas? Thanks.
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    Problems with IP address?

    I recently changed my service account from shared to dedicated so that I could use the anonymous FTP feature. I also changed my domain name to point to ns3.site.com and ns4.site.com. (I am using "site" as an example in place of my actual website name). Now I am having major issues with my...
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    Windows, Linus, databases, and e-com

    Re: Windows, Linux, databases, and e-com In the last step of the oscommerce setup it says to do the following (below). It seems that this would be important for security reasons. I know these are unix codes, but how do you handle this for Windows? Thanks. OSCOMMERCE: Rename the...
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    Windows, Linus, databases, and e-com

    Windows, Linux, databases, and e-com I'm trying to setup osCommerce for the first time, and I am working with a Windows server. I thought that with a Windows server, you could request for permissions to be manually changed, but a Jodohost representative recently told me that permissions can't...
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    Domain Registration

    I'm considering hosting with JodoHost, but I'm not quite ready to signup. If I register a domain name, does it matter if I do that before I signup for a hosting plan, or would you recommend that I do both at the same time? I couldn't tell if domain name registration is included in the plans...
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