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I am finding new email address of ladies@domain. It is on different accounts and apparently it is sending spam. It is not on all the accounts. I get an Abuse TOS email fromJodohost that the domain mail service is suspended. Anyone getting this? Both were emails "Personal Assistant Job -...

We went into the control panel today and a customers domain is missing. I check with live chat and they have it from 3 days ago but not now. ?( They tell me to place a support ticket to have it restored. They restored it but not the email accounts. This is a package deal for the clients, the...

Hey Guys, Jodohost always seems to take care of the problem, but it always seems I have to post in order for someone to fix the problem. I submitted a ticket OQU-62457-282 about 5 hrs ago, in about an hour I received a standard response, "We working on your concern and kindly ask for your...

After trying to update the SSL cert I submitted a ticket because it didn't seem to update. KMQ-92096-844 The response was Wait while we investigate,will contact you. No further repsonse and now the site is total not working, as of yesterday the site worked, just gave a bad cert error. Any...

I have seen comments in the outage forum about webmail being slow and possibly a limited number of IMAP connections. Lately my clients have started complaining about not being able to connect. I haven't seen anything today about there being an outage so I assume it is a resource issue...

One of the best thinks about Jodohost is its support and what seam to be a quick response to most problems. Now and then it may take a while before you receive a reply that it has been fixed, but you usually get a reply that it is being looked into fairly quick. And then there is this support...

I wan't to voice a concern about support timing. I submitted a ticket at 6:11 concerning a problem that had already been resolved once, so a I had an existing ticket to reference. I called in to check the status around 6:45 becuase this is on a production app. They finally responded...

I have a third party control (scrolling datagrid) that uses Xheo licensing. It has been working correctly for over three months and all of a sudden it is returning an error that it is missing a plsk file that never existed in my application. The same web app is working on two dev boxes and...

Neither my hosting clients nor myself can send external emails. We are using squirrel mail. I've chatted and submitted a ticket and haven't heard anything. Anyone else having problems? gthmspn

I know this fits in MS Development but it affects my hosting as a reseller so I thought I would start here. I just got a response to a ticket about Jodohost recycling IIS on win5 every 4 hours because of resource consumption due to ASP.NET. Just wondering if this is correct or do you mean...

When a new version of software comes out like say .Net Framework 2.0. How long does it have to be out before you decide to add to your systems? What is your procedure for determining the necessity of the upgrade? No biggy, just wondering.

OK let's start it with I'm new to reselling. I'm looking to do a couple of things. Can you let me know if it is possible and if so where to start. As a reseller I want to sell a couple plans, I want to set up recurring charge with my 2CO service (which will do it automatically), but I also...