I don't want to admit this, but it does seem their are some issues with superb.net for international clients..
As far as flexibility goes.. here is an example. The simple process of acquiring IPs is much harder with superb. Many times we have ran out of IPs and they are taking their own sweet time to allocate them
At Florida, we got a 100 IP allocation in 2 minutes. We have the flexibility of choosing how our equipment is to be setup, how we'd like the firewall to be setup on the router, etc. superb wasn't cooperating, they were putting our servers in different internal networks due to their "structure". They do try doing their best to accomodate our needs but they are restricted by the way things are setup for them..
We'll be putting servers both with superb and at Florida. It depends on the cirumstances. But we'll ensure the database server is on the same network.
We have just setup a Pentium 4 2.6GHZ (Hyper-threaded) server with dual hard disks (raid1) at florida right now and will be setting up 2 more servers with this configuration as well as another Dual P4 HT, 2x73GB SCSI RAID1 hotswap (win5 is a server with this config)
The new Windows 2000 servers are going to be with accelerate. And since we plan to downgrade everyone to Win2000, all Windows customers will eventually be with them. MSSQL1 is already setup at florida and we are going to perform a migration (will be announced). Win5's network lag issue will disappear but it will reappear for Win1, Win2 and Win4. Therefore we'll begin shifting customers affected by lag to Win5 and Win6 (at florida).
A Win2000 downgrade schedule will be announced. We are going to be shifting 30 to 40 accounts to Win2000 each night. We'll be checking each website ourselves to ensure it has happened correctly. This way, we hope to ensure its 100% transparent and downtime free.