Win5 gone

Discussion in 'H-Sphere Shared Hosting' started by eko, Nov 20, 2004.

  1. Yash

    Yash Bass

    can you correct that in your script? We'd have to recreate your account which would take longer
  2. eko

    eko Perch

    Okay I will correct that in my script, ignore my ticket I just posted, I will now recreate both databses. and let you know when they're made.
  3. eko

    eko Perch

    Both databases created: I now will put the latest database information in a ticket.
  4. Yash

    Yash Bass

    tanmaya doing restore for you just now...
  5. eko

    eko Perch

    Can't ftp to site: get ftp error

    CORRECTED, changed ftp settings
  6. eko

    eko Perch

    Could you take care that dbo permissions and stored procedures are set. thanks
  7. eko

    eko Perch

    I've been away for two hours and the situation is now that two of the three sites are not up. Both just show:

    Under Construction
    The site you were trying to reach does not currently have a default page. It may be in the process of being upgraded.

    --------------------------------------------------------------------------------

    Please try this site again later. If you still experience the problem, try contacting the Web site administrator

    Even though the default asp file is there and index activated.
  8. Stephen

    Stephen US Operations Staff Member

    that is because to our best attempts, the DNS had to be recreated, it is working properly, but the DNS will have to propigate, people that have never been to the sites will more than likely not have a problem viewing. Other will be a few hours to 24 hours.
  9. eko

    eko Perch

    Shows now for one domain, the other just gives:

    The page cannot be found
    The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.

    --------------------------------------------------------------------------------

    Please try the following:

    If you typed the page address in the Address bar, make sure that it is spelled correctly.

    Open the .... home page, and then look for links to the information you want.
    Click the Back button to try another link.
    HTTP 404 - File not found
    Internet Information Services
  10. eko

    eko Perch

    When trying to submit index on the one failing domain I get:
    Failed to update Directory Index
    Internal Error, Tech Support Was Notified
  11. eko

    eko Perch

    In addition to the above three posts I noticed that the backup for restore used was older than used yesterday as some images from the upload directory are no longer there while yesterdays backup had them.
  12. eko

    eko Perch

    domains now show and managed to enable index. Remains latest backup restore for the .....ac.org domain.
  13. eko

    eko Perch

    Hi Stephen, everything works, except for the fact that it looks like the restore for ....ac.org is from a less good backup than you used yesterday or has ben incomplete as a number of images in the upload directory is no longer there. some of these images were uploaded by members and thus irreplacable, but they were there after you restored the situation yesterday so you must somehow have used a better backup.
  14. Stephen

    Stephen US Operations Staff Member

    I will check and restore further.

    Edit: Copying, you may get permissions errors for a minute or two, I am working on that after the copy is done.
  15. eko

    eko Perch

    I noticed that the backup for the other one is also much older as some pages were changed quite some time ago
  16. Stephen

    Stephen US Operations Staff Member

    I am not sure which one they used, but I am copying the same one that I copied yesterday.
  17. eko

    eko Perch

    I now can see the images, could you please repeat the same for the other domains as they both seem older than what you used yesterday.
  18. Stephen

    Stephen US Operations Staff Member

    Sure thing.
  19. eko

    eko Perch

    Stephen,

    None of the domain aliases for ....ac.org are there and I can't create them, same error as yesterday with .....pr.org which you did not resolve.
  20. Stephen

    Stephen US Operations Staff Member

    Checking aliases, having another admin rebuild the DNS for the other domain.

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