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Are there any plans to implement tls/ssl on the cl2 mail servers, support have told me that those protocols are currently unavailable. Hoping for a heads up as I've had a couple of customers enquire about it lately.

There was mention of php5 and java in an email I received regarding the security alert (not from microsoft). Other than the cause of the vulnerability that email didn't elaborate on php5 and java but only mentioned that they were affected. This article is here...

just found out about this vulnerability today http://technet.microsoft.com/en-us/security/bulletin/ms11-100 Seems to affect PHP5 java and asp.net

More of my customers on this mail server now getting the same issue..

I have 2 customers on mail3 that are getting spf failures since this morning, the spf is v=spf1 a mx ptr:g********.com -all as suggested by jh support quite a while ago. Any ideas...

Yep everything was down from here in Australia too. Same dns error for all our reseller and hyper-v sites. Thank god for twitter also thank you stephen for getting all back up in a timely manner.

Every Joomla site I have on linux gets these 500 internal server errors from time to time, occasionally they go down for quite a few hours. The error logs that coincide with outages show cgi-bin errors which seem more like a server configuration error rather than a site related issue, I'm not...

and now this and still no response to ticket Database Error: Unable to connect to the database:Could not connect to MySQL

Could someone look at ticket JNS-53721-235 This customer site and 3 others have been up and down all day, continuous 500 status errors yet no reply from support and customer is screaming, in fact some customers sites have been up and down all week. servers are web6 cl2 and web9 cl2 support...

Web9 is available again. we've seen a couple of these outages in the last few weeks without anything being posted on the forum by Jodo I appreciate Jodos busy but it would be good if these outages are posted as the forum is the first place I check before sending a ticket.

Are there any issues with web9 cl2 at the moment At least one of my customers sites are unavailable. trying to access the file manager from within the control panel is also returning an error "Unable to establish a connection to web9.blablabla"

I've sent the details sent to the tech support email address. Ticket ID: BES-57970-700 Thanks

I replied to your ticket response that the issue was solved and customers were getting emails through to hotmail. It appears that many of my responses to support are not getting through and also the last 4 tickets I've submitted via the help desk haven't shonw up in ticket history so I've been...

Thanks Abhishek I was starting to get emails from more customers experiencing the same problem.

Can someone at jodo please respond to the ticket JH #IMQ-33863-855. Customers want to know why the emails are being rejected. I haven't had any luck with a response on live chat or to my last support ticket, I just need a response so that I can calm down the customers effected by this with some...

I have 2 customers now on cl2 who are getting emails sent to live or hotmail accounts rejected. bounce message below Connected to 65.55.37.88 but sender was rejected. Remote host said: 550 SC-004 (COL0-MC2-F10) Unfortunately, messages from 173.0.142.241 weren't sent. We recommend that you...

support have stated issues on mysql1 cl2 sorry stephen missed your post

Any issues on web9 cl2 Customers sites are down on web9 internal server error is being displayed for 2 sites under the same account

If you don't want to change the smtp class file you are also able to alter the default smtp port within a file which inherits the phpmailer class e.g $mail->IsSMTP(); $mail->Port=587; I'm not a php coder but this worked for me.

Have a look here using the configuration.fields collection www.powerasp.com/content/new/sending_email_cdosys.asp I had similar issues a while back and that fixed it.