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This is the first time I get such an explanation, I can post all the ticket replies if you want... The reply I got after a few minutes was asking for my username and password, I provided them on Fri Jun 10 2005 03:51PM and didn't get a reply until until Fri Jun 10 2005 11:03PM (that's about 8...

How the I get the money back from the last couple months? You never had even 90% uptime in the last 6 months!

Is That Thruth?

TICKET # CEY-16221-926 HAS BEEN OPENED SINCE Tue May 31 2005 11:51PM AND THE SUPPORT IDIOTS KEEP TELLING ME THAT IS FIXED! ALSO XML.REBELLIONMUSIC.COM IS DOWN, I CANNOT WAIT TO MONTHS FOR THAT SO FIX IT AND LET ME KNOW WHAT'S WRONG WITH IT.! I CAN'T WAIT 2 MONTHS FOR THIS!

Any chance of getting Web Services Enhancements (WSE) 2.0 SP2 for Microsoft .NET installed? http://www.microsoft.com/downloads/details.aspx?FamilyId=FC5F06C5-821F-41D3-A4FE-6C7B56423841&displaylang=en

It's working now...

I get a different error when I use the ip: Task '[email protected] - Sending and Receiving' reported error (0x800CCC90) : 'Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service...

Task 'mail.relisol.net - Sending and Receiving' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).' Since a few minutes ago I can ping it but still can access my...

It's still down.

come'on... you know that should i've been done a long time ago... i think this would be the best host around if you can only keep everything up, that's the only reason i stress it so much... <edit> thanks a lot for taking care of it!

Yash, that is exactly what I've said all along if you read my posts, that was my solution #2 and #3 on my 5:17 post: to which you replied "relisol, thanks for your analysis but the issue is because the configs got removed." Now you seem to be talking about the httpd file as I suggested...

What you say about cerberus (that there's a problem with the config files) might be correct, but as I've been stressing there is also a problem with the webserver that needs to be addressed before you can even diagnose that there is a problem with cerberus, simply put the helpdesk is located at...

Thanks a lot for admitting my point that YOU ARE NOT LISTENING OR PAYING PROPER ATTENTION as you said yourself "I did not see the previous posts with the URL given". I think before saying absolutely anything you should have read the whole thread, otherwise you're talking yet YOU DON'T KNOW WHAT...

I do know exactly what I'm talking about, IT STILL HASN'T BEEN FIXED!! PLEASE MAKE SURE YOU CHECK IT BEFORE YOU SAY IT'S FIXED! THAT'S THE 3RD TIME TODAY I'M TOLD SOMETHING IS FIXED WHEN IT'S NOT. http://resellerdesk.jodohost.com/support/index.php RETURNS THIS ERROR: AND YES THE...

Not true! Not only so but the above statement show how ignorant you are about it. When I tried to access the support folder using this url: http://resellerdesk.jodohost.com/support/ I'm not specifying index.php, so the webserver will automatically look for index.php or any other...

You don't get it, the error we're getting is a 404 error, this error can only happen when the file you try to access is missing, if index.php were there then we would get a script error. It doesn't matter what software you're running. Just do my Hello World test and you'll see my point...

It doesn't matter, if only the config files where missing index.php will try to run, it will look for the appropriate config files and when it doesn't find it then it would break with a script error similar to the one I posted above. An easy way to prove it is go to your installation dir and...

I disagree, all hosts I know of, even the most mediocre ones keep their up-to-date. My opinion is that the staff is not properly qualified or just don't have much real-life experience. Things that usually take a few minutes can take hours or days at JodoHost. An example could be the helpdesk...

If only the configs are removed you would get an error similar to this one (i just installed the helpdesk on a dev. server): Only way you would get a 404 error is if one of the 4 conditions I stated above is true or the whole thing was removed, not just the config files. It's a shame that...

No problem. If that's the issue why is it taking so long? <edit>Actually that doesn't make much sense, the error I'm getting is 404 - Page Not Found</edit>