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Every time I have attempted a chat with this new system, the support staff "Leaves the conversation" before completing it and the system asks for me to "leave a message." when I attempt this an error results. I have yet to have fruitful chat

Support tickets are stacking up with no responses. Some have been unaddressed for 24hrs. All of the issues are related to sites that are broken after/during the migration. Our clients need to be given up to date information regarding the issues with their sites.

I have a Wordpress site I'm working on and I've set a temp static page as index.htm and that is set in the control panel under "indexes." However, I CANNOT hit the Wordpress home page at /index.php when I type in the full URL. Any time I try that, it simply loads the index.htm page instead...

I have a client I moved from another system that used Horde webmail. They've indicated that within Horde, other email accounts could be Fetched. I've figured out how to do that. Does anyone know if it is possible to send FROM the account that was fetched rather than the account it was...

I've been struggling getting drupal to install on web6 all day. I've given up on the older version and loaded the current 6.1.6 version. However when I hit the /install.php and click Install in English a blank page is returned. I have found this information about this. It is the exact...

I have been trying to get Drupal's cron maintenance to run for well over a week on a Jodo Linux install. One should be able to set up a crontab that points to the cron.php page/script. It is necessary to keep the system running smoothly. Does anyone have a solution to work this out? Jodo...

I have ported a Drupal install from a Win server to a Linux account. There are certain items that I must configure but I am not familiar with Jodo's Linux set up and haven't actually worked with a Linux server in a few years and this is my first Drupal install as well. So, I'm hoping for some...

Can anyone refer me to a method to run Drupal's cron on a Win server deployment?

The Squirrelmail system seems to be crashing and/or not loading for clients on my reseller account, including my own account. While the IMP Horde interface will work. I have customers who prefer Squirrel over Horde, please resolve this issue. HERE IS THE CURRENT SQUIRRELMAIL ERROR: nginx...

My customers cannot access their mail accounts via Squirrel Mail...while Horde seems to work. Please advise as to the issue.

I have been digging everyone to try and find out the [windows] server root C:\something\user\domain which I need to complete the install and configuration of a CMS I'm testing for a client. It's surprising this isn't documented or showing up in a forum search...or being provided readily by...

Jodo support...what is happening with the mail servers? There have been two midday outages.