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I don't know where else to vent because opening tickets and talking to your chat seems to do nothing. I have many sites with you, but I have been having a problem for the past 3 weeks where mbia.org and boatmichigan.org both go down every single day. We have not made any changes to code or...

Every site we have on Jodo is currently down. I also cannot connect to the chat to get help, and I cannot login to hSphere either as it gives me an internal error. My phone is ringing off the hook so please help!

I have a windows reseller account.

One of my clients is asking for PHP version 5.3, but I noticed the server only goes up to 5.2.14. Is it possible to get 5.3 installed or are there any plans to offer it? Thanks.

Is mail4 fixed now? If not, can you link to Sachin's post that explains what we have to do to fix it?

Yep I just checked and they are on mail4.

Nobody is answering my ticket or picking up live chat, so I'm posting here. None of my emails to or from my domain at twinmold.com are going through. Emails I send are not being received and emails that are sent to me are not coming through either. Ticket GVX-16808-367 Can someone...

I've already done the majority of the work on the Jodo database so is it possible to just restore 1 table from a BAK, or is it all or nothing? Worst case I guess I can make a BAK of the current Jodo DB, restore local, add the table, and then send it to you guys. Just let me know what works best...

We are building a website for a client and we will have to import over 40,000 records from Excel into one of their SQL server tables. This would be easy though Management Studio, but I don't think access is enabled to Jodo SQL Server DBs through it. We have been using Visual Studio to connect to...

Has this been solved? I have a client looking to do this with a basic shared plan.

I just received my second service unavailable message on the same account in 2 days. This is a very high profile site that I have on a virtual dedicated plan with you and can't afford to keep getting these messages. I have been using you for 2 years and never gotten these until recently. This is...

We have been getting a significant amount of service unavailable messages on our websites over the past 2 weeks. When I asked support about it, their response was to simply tell them when it happens and that they would resolve it. This is unacceptable and has us already moving some sites to...

Is there anyway we can use Management Studio or Enterprise Manager to manage our databases? I really don't like the fact I have to have my developers get used to another SQL tool. Is there another plan we should pick or can we specifiy what server we are on? To me this is a big enough issue to...

How do I change the domain name that is associated with my account and not lose any of the files or database data that is already there? Do I simply log into my control panel, click on domains, and then delete the domain and add a new one? I just want to make sure none of the data is deleted as...

I have a customer that would like to incorporate a Wiki onto their site. Does this come with any packages and what software do I need to do this? Thanks.

It says I can't access that link. Can you cut and paste? Thanks.

I just logged into my reseller plan and noticed 2 accounts there that I did not sign up (I sign up all our sub accounts). Both have signed up as Linux Premium sites and they look they come from generic spam accounts. Has Jodo been hacked? How did these accounts appear? I submitted a ticket but I...

Ticket updated and closed. Thanks.

It was fixed late last night, but the sub account still has not been created that I requested yesterday. I just had a customer call and literally scream at me because they can't access their public files. I created ticket PQW-97348-321 yesterday and I need somebody to look and close this out...

Now I can't login to the ticket panel or my reseller panel. I really need this issue fixed. Are these down right now?