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Thank you for your reply. I registered in the new help system. Let's see how it works...

I tried: Usinghttp://helpdesk.jodohost.com/ Sending e-mail totechsupport @ jodohost Sending e-mail to customersupport @ jodohost The result is always the same: I get an automated response that my e-mail address is not recognized. However, my e-mail is the same everywhere and it has not been...

Heldesk is working for me now. Thank you!

Thank you! I emailed to helpline with my Helpdesk username asking them to reconnect it to my email address.

I created a ticket in http://helpdesk.jodohost.com/support/ system yesterday and it never appeared in my ticket list, no one responded or contacted me. I created another one 5 hours ago - same thing, like it never happened. I know that helpdesk tickets never appeared in the list instantly...

Yes, LINQ works for me, I can confirm that. Don't know about JSON error besides what I see in that exception info though...

Same error if I try the sample page provided above :(

Thank you, I really appreciate that.

Um... Any thoughts on that? Will you add this permission?

I am on win15 (Windows Server 2003) if that matters.

Here is a simple ASPX page for testing. <%@ Page Language="C#" %> <%@ Import Namespace="System.IO" %> <%@ Import Namespace="System.Runtime.Serialization.Json" %> <%@ Import Namespace="System.Runtime.Serialization" %> <script runat="server"> [DataContract] class Foo...

Is there a chance to get System.Security.Permissions.ReflectionPermission allowed for .NET 4.0? I am getting an error when I try using standard .NET classes for JSON serialization. Here is the stack trace: Exception Details: System.Security.SecurityException: Request for the permission...

UPDATE Apparently the tickets are created, they are simply not visible to me. JodoHost just reacted to my request but I still don't see the ticket in my History list. I cannot even add a comment saying that the request is complete and the ticket can be closed. The ID of the "invisible" ticket...

Submitted Thank you.

I use http://helpdesk.jodohost.com/support/ I can login and (sort of) create a ticket. But this ticket doesn't appear in the list of open tickets. I still can see my old resolved tickets but the new ones never added.

Oops! Somehow I missed that setting in Hsphere control panel. :O Thank you!

My site on win15 was running with .NET 2.0. During today's migration you switched it to .NET 1.1. I would like to get it back to .NET 2.0. I tried creating Helpdesk ticket but it doesn't show in the list of open tickets (yes, I know that sometimes it takes several minutes for new ticket to...

Log files are back! Thank you Stephen!

Yep. That's what the support told me to do in the ticket... ...and I am keep doing it every day ;) Every day I go to Web Options and turn off/on Transfer Logs and AWStats. No effect on the log files in my Logs directory. By the way, if log files are still being made, then how come my...

My web-site located on win15. The last log file produced for the server was on April 12. Since then - nothing. I created a ticket about it on April 14. But the they put it "on hold" and it is just hanging there for several days now. What's going on? Does anyone else have problem with log...