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I am happy to provide you with the scripts from my conversations with Live Chat during the web15 migration and the constant downtime ... if you are ok to read through a lot of me ranting and raving at your staff....

In this part I was not talking about you personally, but Jodohost in general and your Live Chat Operators in particular.... Every time I went online with them to discuss the problems with down websites of our clients, it was on every single occassion, first stated and insisted on that it was...

Tanmaya: Sure, a final reply resolving the issue 48 hours after posting a support ticket and 6 times on Live Chat to "escalate" it ... normal?? No answer whatsoever to a very long complaint letter .... normal ?? And just quickly posting on a message board: "We have answered your...

Stephen, I hat to chime in here, but the proper channels do not work ! I tried now with all three migrations (web14, web15 and now web11) to get any attention to sites which are down but with web14 it was 6 hours, with web15 - 6 hours and now with web11 it is already over 3 hours again ...

There is a pretty simple workaround in Joomla for this issue. Install the JoomlaXplorer Component in the Joomla Administration and you can change permissions with this for the folders which have been created under Joomla. The reason this happens is that Joomla creates folders as httpd user...

OK, I, myself like DWMail quite well, however most of our customers are in China and there are quite a few issues with DWMail and the Chinese language. 1) Suddenly emails which are said as being sent never arrive within the same domain 2) Translations into Simplified Chinese are pretty bad...

couldn't find a better forum to place this, however I as well saw the need to thank Tanmaya in a more open fashion than the countless thanks I gave him via Chat and tickets. The JH team in general and Tanmaya in particular have been so extremely helpful with my last few issues (none of them...

That is actually an excellent questions... maybe sombody from Jodo could answer this? Thanks

We need to create for one of our clients a fully fledged Newsletter system with multiple mailing lists, customized subscriber fields (like name, interest etc...) which does much more than the ezmlm system coming with H-Sphere... Instead of re-inventing the wheel we were looking at a...

Thanks Stephen. Yeah, thought that something went wrong with the ticket queue...partially my fault, sorry about that...

Can somebody check why I have on my support ticket DEG-82693-883 no answer now since 72 hours, even I was promised on Live Chat 48 hours ago that somebody would look at it! Any problems with that ticket showing up in the Support Queue? Thanks

Tim: Jodo Support pointed me into the right direction and I was able to edit the files via Remote Administration... Thanks

YES and YES ... formmail works fine and so does the Frontpage Mail component... That is the strange thing about it... :( :( :(

I am trying to make the standard texts of the Mailing list like: Hi! This is the ezmlm program. I'm managing the [email protected] mailing list. I'm working for my owner, who can be reached at [email protected]. To confirm that you would like [email protected] added to the guest...

Now it is getting even stranger... When I set-up formmail.asp on the windows box to send the subscription to the mailing list it works like a charme, however when I send from a linux box with formmail or frontpage form submission it does not work... Anybody, any thoughts? Thanks

Thanks Tim, will try this...

Nidhi, I appreciate that you tried to test it, however, you tested the wrong mailing list and if I make changes on the original mailing list ([email protected]) it still does not work via the Web Form ! However works fine if I try to subscribe via Outlook... Thanks

Guys: I am in a bit of a pickle... We did set-up a mailing list for a client of ours and the whole list works fine for subsription if you just send the email through a standard mail client, however if the mail is send via a website form either through sendmail on the server or even...

Just tried it and it did log me out to .174 and I could log back on with no problems...

All I did is take the source from the Squirelmail login and changed the information to point directly to the IP address of the Squirrelmail folder and than placed the new file on the Eclipse site... surprisingly easier than I thought...