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Hi! I have a MS SQL database. I asked support personel for a backup file, and got a .BAK file. The file was about 500 mb. My control panel has said a long time the size of db was about 500 mb. When I 6 hours later ask support personel for a new backup file, the size has grown to over 1000...

Hi! Can someone explain a little bit about database quotas and log files. I have a database that has just grown bigger and bigger. a couple of time Jo?dohost has helped me making a backupfile of the database because i had to do some work with it locally. one backupfile just a week ago was...

Hi! I have had some problems with the change of ns IP. Since yesterday I can see my domains are working well. But, still I have some people saying they can?t access their sites. I have told them to delete their cache memorys and empty their temporary internet file folders in their...

I?m really mad about this reseller IP change, and how it has been handled by Jodohost. None of my domains are working per today! Yes, I got the emails that was sent just before the wekend. Unfortunately I was on travel over the whole weekend and had a whole bunch of emails to read monday...

Hi! I just found those fantastic statistic tools AWstats and Webalizer. Really great. I log in to the stat tool with my ftp username, but I wonder how can I let my clients access the statistic with an other login? Those clients that I have choosed to put in my service account don?t need...

Hi! I have a client with a domain running a DNN site. It is a older DNN site which i want to upgrade to the latest version of DNN, but I can?t do the upgrade in the usual DNN way because I have some custommodules that has to be changed and tested so I see that the site works properly...

Hi! This is a message and question for you guys who?s having a reseller account here at Jodohos and are hosting DNN sites for your clients. I suppose there are some of you doing that. (Just saw a post where someone told he hosts about 100 sites!) How do you host those sites, are you...

Hi! Do you take daily backups on all files and also all databases on reseller accounts?

Hi! Could there be any possibilities to have Jodohosts help with installation of DotNetNuke portals? I know you are always very helpful to set up right permissions, but what I mean this time is help with install of all neccessary files to particular domain. This is because I sit overseas...

Hi! I need some advices how to do best way, I?m not so familiar with SQL logins, and users and how to set up everything correctly. I have a Reseller account and I need to have a couple (4 right now) MS SQL databases. Me by myself are accessing the databases belonging for different...

Hi! First of all I try to get contact with you at the Live chat, but it seems to be some wrong on it. (And usually I don?t get any answers on my support tickets, never got any actually, So I hope to get help here. ) I added a domain to my Service account, but it doesn?t show up when I...

Hi! Is there any guide about Email, and how to set up and configure the settings? How can I find the URL to the webmail for a specific domain? Ok, I can launch my webmail from my controlpanel, but is there any more friendly URL to the webmail? I?m going to set up different emails for...

Hi! Whats the difference between a "Subdomain" and a "Third Level Domain" ? In what situations do you use a Subdomain and when a Third Level Domain?

I?m a little bit confused about the differences in Reseller Account, Admin Account , ServiceAccount. Which way is best to organize my websites and domains? Most of my different customers will not get access to an own controlpanel. I will adminster their sites. I created a Service Account...

Hi! Please, why don?t i get any answers on my support ticket questions? Im getting crazy soon. What?s a normal waiting time for, as I see it, quite simple questions?

Hi! Which way is the fastest way to get support. Is it buy posting here at the forums, send an email or use the ticket system?

The domainname mydomain.com that I set up as a DNS zone, is it not possible to use that Domain for "normal" use as a domain for my website? When I browse to mydomain.com the browser wont find anything. So I thougt I have to add it in my service accounts controlpanel as a new domain. But if...

Hi! I have a Valuehost Reseller account. I have added one DNS zone, but I realized I would like to have one more. That?s because I want to offer webhosting services with a domain name in english, and one more hosting service in my local language (swedish), with a more swedish like...

Hi! If I have a website running on an other webhost with a domainname. I want to create an account and host that site here under my reseller account. Which option should I choose in the wizard, so I can work with and develop my new website here, and after that ask my former webhost to...

Hi! I?m still planning to open a reseller account, but have questions how to best handle support to my customers, before my final desicion if I should choose jodohost. I read somewhere here at the forum that you were planning to give support to the customers under a reseller account. If...