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    mail relay

    The priority 10, 20, 30 just implies the order, the mails would be coming to. The mailserver with a lesser priority would be checked for mail delivery first, by the sending server. If mx10 server goes down, the mx20 server is tried and if even that is down, mx30 server is tried. Offcourse you...
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    .htaccess

    First of all, .htaccess only works with Apache whether that's on a Windows machine or a Unix machine (Stephen has already informed the forum on a few more threads). If you want to use a Dynamic page and keep the URL contant i.e "/may/05/2004/this_is_a_post" and "posts.php?idpost=4" then...
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    phpBB - How to add ?

    You have a Linux account or a Windows account ?
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    Poor Support - ASP.NET Validation

    You don't have aspnet_client folder/files while you are using ASP.net ? These files are used for validation. If you FTP to your location you'll see the files there in your root directory for the domain, you need to replace them by the files you have on your local system.
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    Poor Support - ASP.NET Validation

    Upload the aspnet_client files from your local machine to your FTP directory this should fix it. May I have the ticket no: you had generated, so that I may look into why it has remain unanswered.
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    Clients can't Send External Email

    This has been fixed. Are you still facing the issue ?
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    DNS resolution issue

    Well, you should be able to get the website with and without "www" at all times. If you face the issue again kindly submit a ticket with a traceroute for the www.domain.com you are having issues with.
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    DNS resolution issue

    Have you submitted a trouble ticket with the domain name so that we can check it ?
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    Adobe FDF Toolkit

    We have registerd the DLLs for all ActiveX, C, PERL. Kindly check it and if there is an issue update us on the ticket.
  10. R

    AWstats problem AGAIN

    The issue was related to Log format. H-sphere uses a totally different log format H-Sphere Web Transfer Log plug-in for logging the site activity. To correct your stats you have to do the following 1> Turn off Webalizer and Awstats from the CP 2> Turn off Transfer log from the CP 3> Turn On...
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    Error Type:Server object, ASP 0177 (0x800401F3) Invalid ProgID

    Have you submitted a ticket ? If yes, may I have the ticket no: ?
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    New Domain / Account Control Panel

    You are unable to view the domain in your Domain's control panel or on the User CP ? The domain once registered at domain.jodohost.com has to be added to the user CP. If you have done that and are still unable to view it on your User CP then kindly send us a trouble ticket as we need to check this.
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    Some SQL Server Questions....

    1> No 2> We take daily backups of the databases and if you need a restore, just submit a trouble ticket giving the DB details and someone from support will do it.
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    There is no dedicated IP available. Please contact your administrator.

    Sorry, but an IP already assigned to another server may not be assigned to an other server as we have a limited number of Ips and those are divided on various servers as per the number of sites on each server due to which the IP you had for the wincf plan may not be assigned to your domain, now...
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    setting up sub-domain

    1. In H-sphere file structure, the subdomain is treated as a totally different site, a separate IIS entry for the subdomain is created and a separate folder by the name of domain.yourdomain.com is created under the same FTP account as for the domain for which you have added the domain. You can...
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    MSSQL web interface not working?

    H-sphere now has the MSSQL Manager utility integrated into the CP to manage the MSSQL DBs and you may use it straightaway from the CP. For this you need to enable ASP and ASP.net resources for the domain.
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    Connecting to VPS through SSH

    You are trying to use a third level domain ph***.m***ias.net for the VPS account which is not possible. You need to have a standard domain for the Virtual Server. Also I checked the ticket replies and nowhere I see any of the support guys suggesting a check for timeout values, keepalives etc.
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    Restore database in MSSQL Server

    We do not give DB users the "Backupoperator" permissions. If you are facing a permissions issue while transferring the DB through DTS kindly open a ticket giving your account and DB details so that we can check it. Alternatively, you can upload the DB backup in your FTP folder and open a ticket...
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    FrontPage Save Results Component

    Your FTP is working fine, no issues. I checked Frontapage too and I was able to connect through Frontpage. Kindly update us on the TT with the FTP details you are using to connect to the server.
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